Privacy Policy

Last updated: 5 December 2025

This Privacy Policy explains how One Community BSE collects, uses, and protects your personal information when you visit our website or use our services.

By using our website, you agree to the terms of this policy.

1. Who We Are
We are One Community BSE, a Community Interest Company based in Bury St Edmunds, UK. We run The Old School Café, Spire Rooms hire, and various community projects.

2. What Information We Collect
We may collect the following information:

  • Your name and contact details when you fill out a form
  • Information about your use of this website (via cookies or analytics tools)
  • Any other information you voluntarily share with us

3. How We Use Your Information
We use the data we collect to:

  • Respond to your enquiries
  • Manage room bookings or volunteer applications
  • Improve our services and website
  • Send occasional updates if you've opted in

4. How We Protect Your Data
Your data is stored securely and only accessed by authorised team members. We never sell or share your information with third parties unless required by law.

5. Cookies
Our website uses cookies to help us understand how visitors use the site and to improve user experience. You can manage or disable cookies in your browser settings.
We also display a cookie banner to give you control over non-essential cookies.

6. Your Rights
You have the right to:

  • Request a copy of your data
  • Ask us to correct or delete your data
  • Withdraw consent for communication
    To do this, please contact us through our Contact Form

7. Links to Other Websites
Our website may link to external websites. We are not responsible for their content or privacy practices.

8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date shown above.

9. Contact Us
If you have any questions about this policy or your data, please contact us via our Contact Form

Terms and Conditions

Terms & Conditions
Last updated: 5 December 2025

Welcome to One Community BSE. These Terms and Conditions outline the rules and regulations for using our website and engaging with our services, including The Old School Café, Spire Rooms hire, and community projects.

By accessing this website and/or using our services, you accept these Terms and Conditions in full.

1. Who We Are
This website is operated by One Community BSE, a registered Community Interest Company based in Bury St Edmunds, Suffolk, UK.

2. Website Use

  • This website is provided for general information and service enquiries.
  • You agree not to use the website for any unlawful or prohibited activities.
  • Content on this website (text, images, logo) is the property of One Community BSE and may not be reproduced without permission.

3. Room Hire (Spire Rooms)

  • All room hire is subject to availability and confirmation.
  • We reserve the right to decline or cancel a booking at our discretion.
  • Users must respect the space and leave it clean and tidy after use.
  • Any damages may result in additional charges.

4. Café Use & Events

  • The Old School Café is a welcoming, vegetarian café open to all.
  • We reserve the right to refuse service in line with our policies.
  • Event dates, menus, and services may change at short notice.

5. Donations & Pay It Forward Scheme

  • Donations are voluntary and non-refundable.
  • All funds received are used to support our community work.

6. External Links
Our website may include links to other websites for your convenience.
We do not take responsibility for the content or privacy practices of these external sites.

7. Liability

  • While we do our best to keep the website accurate and up to date, we cannot guarantee it will always be free from errors or interruptions.
  • We are not liable for any losses or damages resulting from use of our website or services, except as required by law.

8. Changes to These Terms
We may update these Terms and Conditions occasionally. Any changes will be posted here with a revised date.

9. Contact Us
If you have questions about these terms, please contact us through the Contact Form.

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